Premium Suede City Shoes

Yes. Strovati ships worldwide. All orders include a tracking number for full delivery monitoring, and we work with the main carrier in each country to ensure fast and secure delivery.

Our standard delivery time is 4 to 10 business days, depending on the destination and local customs processing.

Yes. We offer complimentary shipping on all orders, regardless of the destination or order value.

Absolutely. You can request an exchange within 30 days or a return within 7 days of receiving your order. Returns are 100% free of charge, and products must be unworn and with their original tags.

Yes, you may exchange your product for another size or color of the same model, subject to availability.

We accept major credit cards, PayPal, Apple Pay, Google Pay, Klarna, and Shop Pay.Currently, installment payments are not available.

Our garments are crafted in world-class manufacturing facilities in China, where many of the world’s top fashion houses produce their collections. Each piece is made from premium natural fabrics such as linen and cotton, ensuring durability, comfort, and sophistication.

Yes. Strovati offers seasonal and limited-edition collections, combining timeless design with exclusive fabrics and finishes.

Yes. Every Strovati product is covered by our quality and satisfaction guarantee. If you receive a defective or incorrect item, our team will promptly replace it at no cost.

Our support team is available via email and website contact form, and typically responds within 24 hours (up to 48 hours during peak periods).Customer service is currently available in English.